Lunch and General Session 4: Reclaiming Conversation in the Financial Services Industry—The Power of Talk in a Digital Age

Tuesday, May 2, 2017 -
12:15pm to 2:00pm

Session type:

Today, many digital natives feel more comfortable texting than talking and believe in the power of multitasking.  Professor Sherry Turkle explores the impact of “flight from conversation” and how investment and wealth managers should change the way they work in order to avoid negative impacts on the individuals and practices they serve.