IMCA Annual Conference Lunch & General Session: Reclaiming Conversation in the Financial Services Industry: The Power of Talk in a Digital Age

Tuesday, May 2, 2017 -
12:15pm to 2:00pm

Session type:

A generation has grown up feeling that “it would rather text than talk.”  And, believing it’s possible to share their attention while doing almost any task.  Professor Sherry Turkle explores the impact of “flight from conversation” and how investment and wealth managers should change the way they work in order to avoid negative impacts on the individuals and practices they serve.