Member Survey Results

Every year, IMCA members provide input on a range of industry issues and IMCA topics. Key findings from the 2015 IMCA member survey are outlined below. CIick here or on the image below for the complete report.

Membership

IMCA’s net promoter score (NPS) – the measure of how much customers are inclined to promote a brand, product or service to peers – has steadily increased over five years to 39 (from 35 in 2014).

Conferences

Nearly 60 percent of member survey respondents indicated IMCA conferences are superior to other conferences they attend.

Most members decide to attend IMCA conferences primarily based on the content, cost and continuing education opportunities offered.

Education and Content

Continuing education topics that IMCA members reported are most relevant and important include managing portfolio risk, advanced portfolio construction, and behavioral finance.

Eight out of 10 IMCA members would attend an online course to earn continuing education (CE) on one of these topics.

Demographics

Nearly eight out of 10 (77 percent) of IMCA members serve individual (or family-office) clients, and 50 percent serve at least some institutional clients.